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WeKanHire
FAQs

Do you only hire to account customers?
Customers wishing to hire something for the first time or only occasionally would pay a deposit by cash or credit card and produce identification (driving licence or passport) an a utility bill proving their name and address.

How do I open an account?
Please contact us by telephone or email and request a credit application form. Complete and return and trade references will be applied for to establish credit worthiness.

How do I start a hire contract?
Call into our depot and discuss your requirements with our hiredesk staff or telephone to place your order. Our staff will raise a contract detailing the equipment hired and the start date.

Do you deliver and collect?
We can deliver any piece of equipment, a price for the delivery and collection will be quoted at the time of ordering. Can you transport other plant and machinery? Yes we can quote for moving any goods or piece of plant/machinery. Please call for further information.

How do I off hire a contract?
Call into our depot and our hiredesk staff will complete the contract after checking the return of all equipment hired in good order.

Do I need to have insurance?
Larger and/or expensive equipment should be covered by insurance. Please call for further information.

What if equipment is damaged, lost or stolen whilst hired to me?
Any damage is chargeable and will be invoiced on the hire contract.

Do you sell as well as hire?
We have a well‐stocked showroom with an extensive range of items for sale in all categories. Small hand tools/PPE/Decorating/Gardening etc.

Can I have my own equipment serviced / repaired?
Whether you need something repairing urgently or simply want to maintain a piece of your own equipment, call and see us, our experienced and knowledgeable workshop staff and on hand to help.

What are the terms and conditions of hire?
Click here for our full terms and conditions.

Do I need to clean equipment before returning?
Yes, we ask that you clean all hired equipment before returning it. A cleaning charge will be levied if equipment is returned dirty.


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